File Sanctuary is a retail-only ISP that does not own its own network infrastructure but resells broadband over major wholesale networks (Openreach and CityFibre) (Source).
United Kingdom
Valid from
Organization: Any kind of organization. The Organization class represents a kind of Agent corresponding to social instititutions such as companies, societies etc.
About
File Sanctuary Ltd is a retail-only ISP that was incorporated on 26 April 2013. It does not own its own network infrastructure but resells broadband over major wholesale networks (Openreach and CityFibre). While previously selling only via Openreach, they launched new FTTP plans over CityFibre's full-fibre network in 2024. They offer gigabit-capable broadband (via FTTP) and also newer "2.3 Gbps symmetric" packages over CityFibre (as of 2025). For properties not yet connected to fibre, they provide "fallback" broadband options via SOGEA or SOGFast. Their pricing model advertises no mid-contract price increases, unlimited usage, and support for both IPv4 and IPv6 (optionally static IPs) when using FTTP (Source), (Source), (Source), (Source).
Operator Characteristics
Retail-only ISP?
Yes
File Sanctuary is retail-only; they do not run their own network infrastructure and resell on other operators' networks (Openreach and CityFibre), functioning as a retail ISP (Source).
Business-only ISP?
No
File Sanctuary is not business-only; they offer broadband packages to residential users and their public marketing targets home users and small businesses (Source).
File Sanctuary launched FTTP plans over CityFibre's network in August 2024. They offer gigabit-capable broadband and also newer "2.3 Gbps symmetric" packages over CityFibre (as of 2025) (Source), (Source).