Lumen Technologies is an ISP that sells broadband, voice, and managed services directly to residential, small business, and enterprise consumers across 16 U.S. states (Source).
Lumen Technologies is a Network Operator that owns and operates extensive copper-based DSL and full-fibre infrastructure (Source), (Source).
USA
Valid from
Organization: Any kind of organization. The Organization class represents a kind of Agent corresponding to social instititutions such as companies, societies etc.
About
Lumen Technologies is a Network Operator and ISP that owns and operates extensive copper-based DSL and full-fibre infrastructure while selling broadband, voice, and managed services directly to residential, small business, and enterprise consumers across 16 U.S. states since its rebranding from CenturyLink in September 2020 following the 2018 Level 3 acquisition, with major milestones including the 2021 $7.5 billion divestiture of 20-state ILEC operations to Apollo (forming Brightspeed) to focus on high-value assets, a 30% capex increase to $4.2 billion in 2025 for AI-driven intercity fiber expansion to 17 million route miles by year-end, and an announced $5.75 billion sale of its Mass Markets fiber-to-the-home business (including ~95% of Quantum Fiber subscribers and ~4 million enablements) to AT&T expected to close in early 2026, after which Lumen will retain its copper consumer services, enterprise fiber, and backbone infrastructure while continuing to operate independently in its current state as of November 2025 with no full dissolution (Source), (Source), (Source).
Operator Characteristics
Retail-only ISP?
No
Lumen Technologies is not retail-only; it builds and operates proprietary copper DSL and full-fibre backbone networks (with 17 million intercity miles documented) while retailing broadband to consumers and enterprises (Source), (Source).
Wholesale-only Network Operator?
No
Lumen Technologies is not wholesale-only; it directly retails copper DSL broadband and enterprise fiber services to consumers and businesses alongside wholesaling backbone access via agreements like WBSA for Ethernet-based transport to other providers (Source), (Source).
Business-only ISP?
No
Lumen Technologies is not business-only; although emphasizing enterprise solutions like Dedicated Internet Access up to 100 Gbps and NaaS for AI workloads, it also provides copper DSL broadband to residential consumers and retains Mass Markets copper post-2026 fiber sale (Source), (Source), (Source).
Lumen owns Lumen Copper DSL, a legacy copper-based network passing ~17.81 million consumer premises across 16 states for DSL broadband up to 140 Mbps, retained post-2025 AT&T sale for ongoing residential and small business voice/broadband services (Source), (Source).
Lumen owns Lumen Full-Fibre Backbone, a national/regional/metro fiber infrastructure spanning 17 million intercity route miles by end-2025 (expanding to 47 million by 2028) with central offices and real estate, supporting enterprise/wholesale Ethernet, wavelength, and dark fiber services while excluding last-mile Mass Markets FTTP post-sale (Source), (Source).