MetroTel sold high-speed broadband (up to 100 Mb/s via ADSL and emerging FTTH), fixed telephony, and mobile services (as an MVNO) directly to residential consumers and businesses across 13 Colombian cities (Source), (Source),, (Source).
MetroTel deployed and owned fiber-optic and copper infrastructure including MetroTel Full-Fibre and MetroTel Copper networks spanning 13 cities serving ~600,000 total customers pre-acquisition (Source), (Source),, (Source).
Colombia
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Organization: Any kind of organization. The Organization class represents a kind of Agent corresponding to social instititutions such as companies, societies etc.
About
Metrotel S.A. (MetroTel) is an ISP and Network Operator that deploys and owns fiber-optic and copper infrastructure while selling high-speed broadband (up to 100 Mb/s via ADSL and emerging FTTH), fixed telephony, and mobile services (as an MVNO reselling Movistar wholesale access) directly to residential consumers and businesses across 13 Colombian cities including Bogotá, Barranquilla, Bucaramanga, and Cartagena since its founding in 2001, with major milestones including wholesale MVNO agreement with Movistar in 2012 for nationwide mobile coverage, acquisition of regional subsidiaries by Movistar in 2018 (e.g., Metrotel Barranquilla with 283,000 customers and Telebucaramanga with 328,000), and ongoing fiber expansions in urban areas; the organization no longer exists independently in its original state as of 2025, having been fully absorbed and integrated into Telefónica Movistar Colombia following the 2018 acquisitions with its brands and operations now operating under Movistar for continued service delivery (Source), (Source), (Source), (Source).
Operator Characteristics
Retail-only ISP?
No
(2001-01-01 – 2018-01-01)
MetroTel is not retail-only; because MetroTel built and operated its proprietary fiber (urban FTTH pilots) and copper (DSL in 13 cities) networks alongside retailing fixed and mobile services to consumers and enterprises (Source), (Source).
Wholesale-only Network Operator?
No
(2001-01-01 – 2018-01-01)
MetroTel is not wholesale-only; as MetroTel retailed broadband, telephony, and MVNO mobile services directly to end-users via its platforms while utilizing wholesale access from Movistar for mobile and providing limited infrastructure sharing to partners pre-2018 integration (Source), (Source).
Business-only ISP?
No
(2001-01-01 – 2018-01-01)
MetroTel is not business-only; since MetroTel provided ADSL broadband and telephony to residential households (~400,000 lines) alongside enterprise solutions like dedicated lines and VPNs to businesses in major cities pre-acquisition (Source), (Source).
MetroTel owns MetroTel Full-Fibre, a proprietary fiber-optic network covering urban centers like Bogotá and Barranquilla with dedicated optical lines for high-capacity broadband and enterprise connectivity now integrated into Movistar's infrastructure post-2018 (Source), (Source), (Source).