ISP (Retail) only – does not build or own its own nationwide broadband infrastructure; instead, it resells access over Openreach's infrastructure. Founded in 1997 (as Plusnet Technologies Ltd) in Sheffield
(Source). Acquired by BT Group in 2007, becoming part of BT's portfolio whilst keeping its own brand
(Source). Delivers its broadband using the network of Openreach – the major fixed-line network operator in the UK that owns and maintains the physical access network (copper and fibre)
(Source). In August 2023 officially adopted a "full fibre first" approach where new broadband plans favour full-fibre (FTTP) if available
(Source). Serves home consumers and formerly small business/SME customers (though business offerings were phased out)
(Source). Discontinued mobile services (previously offered SIM-only plans via EE) – from March 2023 stopped selling new mobile plans
(Source). Announced it will stop offering landline (home phone) services once the UK's copper-line PSTN network is fully phased out (~2025), becoming a broadband-only provider
(Source). Ceased provisioning new business broadband / services to SMEs as of 2022, redirecting business customers to BT's business offering instead
(Source).